Customer Care.

You’re home!  Congratulations from the entire Landmark Team! 
Even after move-in, our team is here to serve.  A week after your Welcome Home Celebration, our Customer Experience Lead will reach out to schedule a home visit. We aim to ensure that all questions are answered and that you are confident in all aspects of your new home’s operation. 
It’s also a great opportunity to remind every Landmark homeowner how valued they are to our team.  We know your “happily-ever-after” story begins after we deliver the keys, and we don’t want to miss it!   

Service Hours

Weekdays
8:00am to 4:30pm

Service Numbers

Single Family: 780.702.8301
Multi Family: 780.702.8272

Emergency Service Hours

Weekdays
5:00pm to 10:00pm

Weekends and Holidays
9:00am to 4:00pm

Emergency Number

Single Family: 780.702.3809

We’re Here to Support You—Even 10 Years Later

You’ve taken the exciting step of moving into your new home—congratulations! You might be wondering what happens next. We’re proud to offer our homeowners a comprehensive warranty package that gives peace of mind; just in case something about the home is not performing as expected. With over 47 years of experience behind us, we strive to offer you excellent customer service throughout your home buying, building, and living experience.

Landmark Homes Warranty

We are proud to offer coverage from the Alberta New Home Warranty Program.* If defects are found in labour and materials (e.g. baseboards, flooring, fixtures), they are covered for one year. Distribution systems, such as heating, electrical and plumbing, are covered for two years. The building envelope, or the system of components that separate the controlled interior air from the exterior, (e.g. roof and exterior walls) are covered for five or seven years based on the home type. Structural aspects, like frame and foundation, are covered for ten years.

What's Covered? Attached Garage, Detached Garage & Duplex Townhomes* & Condos
Labour and Materials 1 year 1 year
Distribution Systems 2 years 2 years
Building Envelope 5 years 5 years
Structural 10 years 10 years